Banking
At WinThere Casino, handling your money is a top priority. We combine clear policies, familiar payment options, and modern security to make deposits and withdrawals fast and worry‑free. This page explains the methods we accept, typical processing times, limits and fees, and the protections in place to keep your funds and data safe.
Wide choice of payment methods — cards, bank, vouchers, and crypto
We offer a broad mix of banking options to suit different players and regions. Major card networks like Visa and MasterCard are accepted for deposits and, where supported, withdrawals. Bank and wire transfers are available for larger moves. Prepaid voucher options include Neosurf and PaySafeCard for quick, private deposits. Popular e‑wallets such as Skrill let you move money without sharing card details. Cryptocurrency options are supported too — Bitcoin (BTC), Ethereum (ETH), Dogecoin (DOGE), and Tether (USDT) — which often give the fastest cashouts.
A few regional notes
- Interac is available for Canadian players for deposits and certain withdrawals.
- Maestro availability depends on your bank and country.
- Voucher options and some card services may not be available in every jurisdiction. If you don’t see your preferred method at checkout, our support team can suggest the best alternative.
Processing times, limits, and fees — what to expect
Deposit times
- Most card, voucher, e‑wallet, and crypto deposits are credited instantly or within minutes.
- Interac and some bank services can take minutes to a few hours, depending on your bank.
Withdrawal timeframes
- E‑wallets (Skrill): typically same day to 24 hours after approval.
- Cryptocurrencies: often processed within minutes to a few hours once approved.
- Card and bank/wire withdrawals: usually 1–7 business days, depending on the issuer and destination bank. Note: All first withdrawals require KYC verification, which can add processing time.
Minimums and maximums
- Minimum deposits commonly start around $10; some vouchers or bonuses may require $15–$20 to qualify.
- Minimum withdrawals typically begin near $20; maximums vary by method and account level. VIP tiers can raise limits. Exact min/max values are shown in your cashier.
Fees
- Most methods are free on our side. Third‑party or bank fees may apply for wire transfers or cross‑border moves. We always show any fees before you confirm a transaction.
Security measures that make sense
We protect your banking with industry standards you can understand. Your connection to WinThere Casino is encrypted with SSL/TLS so data between your device and our servers is unreadable to outsiders. Transaction processing is handled by accredited payment partners who operate under industry rules, and our systems are protected by firewalls and monitoring to block unauthorized access.
We also require KYC (identity verification) before the first payout to protect your account and follow anti‑money‑laundering rules. Game providers listed on the site are established studios that publish RTPs and undergo testing, which helps ensure fair play and transparent payouts.
Built for ease — quick steps for deposits and withdrawals
Banking should be fast and clear on desktop or mobile. Our cashier is mobile‑friendly, and the same steps work whether you’re on a phone or a laptop.
How to deposit (simple)
- Log in, open the Cashier, and choose Deposit.
- Pick your method, enter the amount, and follow the provider prompts.
- Deposits are usually instant; if a method needs extra verification, we’ll tell you.
How to withdraw (simple)
- Go to Cashier > Withdraw, choose your preferred method, and enter the amount.
- Complete any required KYC documentation if prompted.
- We process requests quickly; final timing depends on the chosen payout route.
Build confidence — support, responsible play, and transparency
We aim to be straightforward with players. If you have questions, WinThere offers 24/7 live chat, an FAQ hub, and email support at support@wintheres.com. For help with banking or account issues, reach out via chat or email and we’ll guide you to a quick resolution. For full customer assistance, visit our support page
Responsible play and account controls We encourage balanced play and offer tools to help — deposit limits, cool‑offs, and self‑exclusion options are available in your account settings. All players must pass KYC checks before withdrawing, which protects both you and the integrity of payouts. For more on staying in control, visit our responsible gaming resources
Common Banking Questions — quick answers to save you time
Here are short, practical answers to the banking questions we hear most. If your question isn’t listed, our support team is ready to help.
Which payment methods can I use?
You can use Visa, MasterCard, Interac (Canada), Neosurf, PaySafeCard, Skrill, wire transfer, Maestro, and cryptocurrencies including Bitcoin, Ethereum, Dogecoin, and Tether. Availability depends on your country.
Is PayPal accepted?
PayPal is not currently supported. We recommend Skrill, card payments, or crypto as fast alternatives.
How long do crypto withdrawals take?
After approval, crypto withdrawals typically finish within minutes to a few hours, depending on network congestion and blockchain confirmations.
Are deposits free?
Most deposits are free on our side. Some third‑party services or banks may charge fees; we’ll flag any known fees before you confirm.
What happens if my withdrawal is pending a long time?
First, ensure you completed KYC. If clear, contact support with your transaction ID and we'll investigate and update you promptly.
Can I change my withdrawal method after requesting one?
To protect accounts, we cannot change the destination once a payout is being processed. Contact support immediately if you made an error.
How‑to banking guides — step‑by‑step help for common tasks
Short, clear steps to complete common banking actions. Follow these and reach out if anything looks different on your screen.
- Step 1: Log in and access CashierLog in to your WinThere Casino account, open the Cashier section, and select the 'Deposit' option.
- Step 2: Choose card and amountPick either Visa or MasterCard as your payment method and enter the desired deposit amount.
- Step 3: Enter card details and verifyFill in your card details accurately and complete any required bank verification, such as 3D Secure.
- Step 4: Confirm transactionConfirm the transaction. Your funds should usually appear in your account instantly.
- Step 1: Go to Cashier and select WithdrawNavigate to the Cashier section, then select 'Withdraw' and choose Skrill as your preferred method.
- Step 2: Enter amount and Skrill detailsEnter the amount you wish to withdraw and provide your Skrill account details.
- Step 3: Upload KYC documents (if prompted)If prompted, upload any necessary Know Your Customer (KYC) documents to verify your identity.
- Step 4: Confirm requestConfirm your withdrawal request. E-wallet payouts often clear within 24 hours after approval.
- Step 1: Choose Bitcoin in Cashier > WithdrawIn the Cashier section, go to 'Withdraw', select Bitcoin, and enter the amount you want to cash out.
- Step 2: Paste BTC wallet addressCarefully paste your Bitcoin (BTC) wallet address into the designated field. Double-check for accuracy.
- Step 3: Complete identity verificationIf you haven't already, complete the identity verification (KYC) process.
- Step 4: Confirm requestConfirm the request. Once approved, the transaction is sent to the blockchain for processing.
- Step 1: Access Verification settingsOpen your account settings and locate the 'Verification' or 'Documents' section.
- Step 2: Upload ID and proof of addressUpload a clear image of a government-issued ID (passport or driver’s license) and a proof of address (utility bill or bank statement).
- Step 3: Ensure clarity and visibilityMake sure the images are clear and all necessary details are visible and legible.
- Step 4: Submit for reviewSubmit the documents. Allow 24–72 hours for review; you will be notified upon completion.
Ready when you are — make secure, confident moves
Banking at WinThere Casino is built to be clear, secure, and convenient. Use methods that suit you, enable account protections, and reach out to our support team whenever you need help. When you’re ready to add funds or request a payout, take a moment to set limits that match your play style, and play responsibly.

